Shipping Policy

 

Shipping Policy

Thank you for shopping with us! We strive to provide an easy and efficient shopping experience. Please review our shipping policy for more details on how we process and deliver your order.

Processing Time:

  • All orders are processed within 1-2 business days of receipt.
  • Orders placed on weekends or holidays will be processed the following business day.
  • During high demand periods (such as holidays or sales events), processing may take longer. We will inform you if any delays are expected.

Shipping Methods & Delivery Times:

  • We offer various shipping options, including Standard, Expedited, and Express shipping. The shipping method available depends on your location and the weight of your order.
  • Standard Shipping: 5-7 business days (within the continental US).
  • Expedited Shipping: 2-4 business days.
  • Express Shipping: 1-2 business days.
  • International shipping times vary by destination.

Shipping Rates:

  • Shipping costs are calculated at checkout based on the shipping method, delivery location, and the weight of the items in your order.
  • Free standard shipping is available for orders over $50 (within the continental US).

Order Tracking:

  • Once your order ships, you will receive a tracking number via email.
  • You can use the tracking number to track your package on the carrier’s website. Please allow 24-48 hours for the tracking information to be updated.

Shipping Restrictions:

  • We currently ship to the continental United States, Canada, and select international destinations.
  • Some products may have shipping restrictions due to size, weight, or international laws.

Lost or Damaged Packages:

  • If your order is lost or damaged during transit, please contact us at shopallhavenn@gmail.com as soon as possible. We will assist you in resolving the issue with the carrier.
  • Claims for lost or damaged items must be filed within 7 days of delivery.

International Shipping:

  • For international orders, customs fees, import duties, or taxes may apply depending on your country. These additional charges are the responsibility of the customer and are not included in the shipping cost.
  • We are not responsible for any delays caused by customs procedures.

Address Accuracy:

  • Please ensure your shipping address is correct before completing your order. We cannot be held responsible for delays or non-delivery due to incorrect address information provided at checkout.

Customer Support: If you have any questions or need assistance with your order, please contact our customer support team at shopallhavenn@gmail.com Thank you for choosing AllHaven. We hope you enjoy your shopping experience!